š Returns & Refunds
Weāre SpicyāBut Not Difficult.
We want you to love every drop of Seanās Spicy Ranch. If something's off, weāll do our best to make it right. Hereās how returns and refunds work around here:
š§“ Can I Return My Ranch?
Due to the nature of food products, we canāt accept returns once a bottle has been opened. However, if your order arrives damaged, incorrect, or looking like it took a detour through a lava pitāweāve got you.
ā Eligible Return Situations:
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Your order arrived damaged or leaking
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You received the wrong product
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Something's clearly not right (like if your ranch is mysteriously glittery)
š¦ How to Request a Refund or Replacement:
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Contact us at returns@trymyranch.com withinĀ 7 days of delivery
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Include your order number and a photo of the issue
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Our AI support team (donāt worryāitās nice) will process your request ASAP
šø Refunds
If approved, refunds will be issued to your original payment method within 3ā5 business days. No questions asked (okay, maybe like one or two).
š No Exchanges (Yet)
We canāt process exchanges at this time, but feel free to reorder once your refund is confirmed.
š¢ Still Not Happy?
We want to fix that. Reach out and let us know what went wrongāyour feedback helps us train the robots to do better.
Seanās Spicy Ranch: dangerously delicious, surprisingly reasonable about returns.